Links+and+References


 * The following links were beneficial for the creation of this training manual:**


 * [|Dealing with Difficult People Versus Them Dealing with You]
 * [|7 Characteristics of Highly Effective People]
 * [|Dealing with Conflict]
 * [|Iceberg of Conflict (image)]
 * [|Ways to Deal With Change]
 * [|Dealing with Co-worker Conflict]
 * [|Co-worker Conflict (image)]
 * [|Change (image)]